The COVID-19 crisis has affected all businesses in America, and the glass and metal industries are no exception. This insightful session has two parts. Part One will discuss the lessons of companies that have successfully navigated through the crisis, what they have learned, and the new programs/procedures they have put in place. Part Two talks about the implications of the crisis for the glass and metal industries in the future—in technology, new products, changes in types of construction, human resources, and more.